Credit Control Manager

Closing Date: 17th September 2021
Location: Garvagh

Credit Control Manager

(REF: CCM/09/21)


Permanent / Full Time Position

Location:  Craigmore Road, Garvagh

Competitive Salary


Due to our continued growth, we are seeking to appoint a Full time, Permanent Credit Control Manager at our depot in Ringsend, Garvagh.

Reporting to the Financial Controller, the successful applicant will be responsible for managing the credit control team and taking responsibility for all credit control activities within the group.

The Credit Control Manager will work collectively with internal /external stakeholders to ensure processes are followed in accordance with Company policy.

Main Duties and Responsibilities

  • Be responsible for a portfolio of clients and the collection of debt on the portfolio
  • Ensure compliance with the Company’s credit policy and procedures to ensure the business meets its objectives
  • Timely and effective collection of all debts and customer payments, maintaining contact with clients to ensure invoices are cleared for payment
  • Resolve queries both internally and externally around outstanding invoices
  • Escalate disputed or complex accounts to the Financial Controller in a timely fashion to ensure they are managed accordingly
  • Review, analyse and formulate recommendations for credit applications
  • Working to develop payment history analysis and reporting, to provide clarity on the current and forecast position of the debt ledger
  • To ensure the timely production of management information and ensure the continued development of quality management information to support better decision making
  • Appraise the credit and risk position of the company and provide regular reports on business performance, profitability and growth
  • Propose, recommend, and implement process and system improvements
  • Be responsible for ensuring all software system notes are inputted in a timely and accurate manner
  • Line manage and coach all direct reports, including all aspects of performance management, development, conduct, sickness management, appraisals, employee administration and recruitment
  • Promote a positive work culture
  • Take responsibility for the Health and Safety of yourself and your team whilst at work and to comply with the Company’s policies and legislation
  • Support Company Initiatives and demonstrate Company Values
  • To comply with all legal, regulatory and statutory obligations applicable to the role
  • Participate in training and personal development activities, as required
  • Be flexible in undertaking the duties and responsibilities attached to your role
  • Carry out any other reasonable tasks as required by the Company


Essential Criteria

  • 3 years + experience within a Credit Control department
  • Experience in dealing with a large customer base including consumer and commercial debt
  • Qualifications: (A level or above, or equivalent) in Accounting, Maths or Finance
  • Previous experience as a team leader or manager role
  • Previous experience in managing a direct debit portfolio
  • Previous experience in using an accounts software package
  • Competent in using MS Office and credit management software
  • Sound Understanding of account general ledger reconciliations
  • Must be able to work effectively both as part of a team and individually
  • Excellent communication skills (both written and verbal skills)
  • Must be able to work well under pressure and to tight deadlines
  • Excellent customer service skills
  • Ability to work on their own initiative, have good decision- making abilities


Desirable Criteria

  • Experience of Sage 200
  • Small claims court knowledge and experience


*The successful applicant must be able to provide documentation to verify their right to work in the UK


How to Apply

If you are interested in applying for this position, please complete the Company application form, explaining how you meet the criteria and return either via EMAIL to:

or by POST to:  Recruitment, RiverRidge, Electra Road, Maydown BT47 6UL

 no later than 12.00 noon on Friday 17th September 2021


Click here for Application Form: Application Form CCM

Click here for Equality Form: Equality Form CCM


In the event of a large number of applications we reserve the right to enhance our selection criteria at the short-listing stage.


We are an Equal Opportunities Employer