Permanent / Full Time Position
Location: Duncrue St, Belfast OR Craigmore Road, Garvagh
Competitive Salary
Due to our continued growth, we are seeking to appoint a Full time, Permanent Senior Credit Controller located at either of our depots in Duncrue St, Belfast or Craigmore Road, Garvagh.
Reporting to the Financial Controller, the successful applicant will take responsibility for managing all credit control activities within the group and overseeing their completion within the team.
The Senior Credit Controller will work collectively with internal /external stakeholders to ensure processes are followed in accordance with Company policy.
Main Duties & Responsibilities
- Be responsible for a portfolio of clients and the collection of debt on the portfolio
- Ensure compliance with the Company’s credit policy and procedures to ensure the business meets its objectives
- Timely and effective collection of all debts and customer payments, maintaining contact with clients to ensure invoices are cleared for payment
- Resolve queries both internally and externally around outstanding invoices
- Escalate disputed or complex accounts to the Financial Controller in a timely fashion to ensure they are managed accordingly
- Review, analyse and formulate recommendations for credit applications.
- Working to develop payment history analysis and reporting, to provide clarity on the current and forecast position of the debt ledger
- To ensure the timely production of management information and ensure the continued development of quality management information to support better decision making.
- Appraise the credit and risk position of the company and provide regular reports on business performance, profitability and growth.
- Propose, recommend, and implement process and system improvements
- Be responsible for ensuring all software system notes are inputted in a timely and accurate manner
- Oversee and lead the team of credit controllers to ensure completion of all credit control activities
- Promote a positive work culture
- Adhere to Company policies and procedures
- Support Company Initiatives and demonstrate Company Values.
- To comply with all legal, regulatory and statutory obligations applicable to the role.
- Participate in training and personal development activities, as required.
- Be flexible in undertaking the duties and responsibilities attached to your role.
- Carry out any other reasonable tasks as required by the Company.
Essential Criteria
- 3 years + experience working in a similar capacity
- Experience in dealing with a large customer base including consumer and commercial debt
- Qualifications: (A level or above, or equivalent) in Accounting, Maths or Finance
- Previous experience in managing a direct debit portfolio
- Previous experience in using an accounts software package
- Competent in using MS Office and credit management software
- Sound understanding of account general ledger reconciliations
- Must be able to work effectively both as part of a team and individually
- Excellent communication skills (both written and verbal skills)
- Must be able to work well under pressure and to tight deadlines
- Excellent customer service skills
- Ability to work on their own initiative, have good decision- making abilities.
Desirable Criteria
- Experience of Sage 200
- Small claims court knowledge and experience
- Previous experience as a team leader
What We Offer!
- Competitive salary
- Opportunities for personal growth and development
- Eligible for Company Sick pay and DIS benefit after one years’ continuous service
- Eligible for Private Healthcare Scheme and Cash health benefit (upon successful completion of probation)
- 33 days annual leave including Bank holidays
- Hybrid working upon successful completion of probation
- Company pension scheme
How to Apply
If you are interested in applying for this position, please complete the Company application form (below), explaining how you meet the criteria and return via EMAIL to: Recruitment@riverridge.co.uk no later than 12.00 noon on Thursday 12th September 2024
Application Form: Application Form
Equality Form: Equality Form
*The successful applicant must be able to provide documentation to verify their right to work in the UK
In the event of a large number of applications we reserve the right to enhance our selection criteria at the short-listing stage.
We are an Equal Opportunities Employer
