Transport Operator

Transport Operator TO/10/25)

Location: [Duncrue Street, Belfast]
Full-Time (40 hours Monday to Friday) & Occasional Sat working | 💼 Permanent
Salary: Competitive + Benefits

Job Purpose:

To ensure the efficient and cost-effective planning and coordination of waste collection and transportation operations across multiple sites, using a fleet of single lift, multi lift, and articulated vehicles. The role supports operational excellence, compliance, and customer satisfaction through proactive transport planning and real-time problem-solving.

Key Responsibilities:

• Route Planning & Scheduling:
  • Plan daily and weekly routes for either single lift, multi lift, and articulated vehicles.
  • Optimise vehicle usage to ensure timely collections and deliveries across multiple sites.
  • Adjust plans dynamically in response to operational changes, breakdowns, or customer requests.

• Driver Debrief:
• Conduct daily driver debriefs to review route performance, service issues, driver compliance and vehicle defects.
• Ensure accurate logging of driver feedback and escalate issues where necessary.
• Promote a culture of safety, compliance, and continuous improvement.

• Fleet Coordination:
  • Monitor vehicle availability, maintenance schedules, and driver rosters.
  • Liaise with drivers to ensure clear communication of routes and expectations.
  • Ensure compliance with legal and safety standards (e.g., driver hours, vehicle weights).
• Operational Support:
  • Collaborate with transport managers and operations teams to align transport plans with site needs.
  • Maintain accurate records of vehicle movements, service logs, and route performance.
  • Use transport management systems (TMS) and GPS tracking tools to monitor and improve efficiency.
• Customer Service:
  • Respond to customer queries regarding collections and deliveries and update Driver/Helper teams accordingly.
  • Ensure service levels are met and proactively resolve any transport-related issues.
• Compliance & KPI Reporting:
  • Ensure all transport activities comply with relevant legislation (e.g., Waste Carrier Licence).
  • Prepare reports on transport performance, fuel usage, and route efficiency.

• Produce and maintain daily and weekly reports including:
  • End of Day Report

• • Productivity Log & Defects Report (sent to Analyst)
  • Run Unconfirmed Report & Clear Down
  • Predicted Disposal Report
  • Disposal Tonnage Reconciliation
  • Cost per Bin Report
  • Dashboard KPI Reports

• Analyse data to identify trends, inefficiencies, and opportunities for improvement.
  • Support management with insights for strategic decision-making.

• Handover Duties:

• • Complete and communicate clear handovers at shift changes or between planning teams.
  • Ensure continuity of operations by documenting outstanding issues, route changes, and service exceptions.
  • Maintain accurate and up-to-date handover logs for operational transparency.

• Any other reasonable duties as deemed necessary by Management

Skills & Experience Required:

• Minimum 1 year experience in transport planning, ideally within waste management or logistics.
• Knowledge of vehicle types and their operational capabilities (single lift, multi lift, articulated).
• Strong geographical knowledge of Northern Ireland and route planning skills.
• Proficiency in transport planning software and Microsoft Office.
• Excellent communication, organisational and problem-solving skills.
• Ability to work under pressure and adapt to changing priorities.
• Understanding of transport regulations and health & safety standards.
• Can work independently and enjoys working as part of a team
• Confident communicator with good communication skills (both written and verbal)
• Flexible approach to working hours including working weekends and Bank Holidays

Desirable Qualifications:

• CPC (Certificate of Professional Competence) in Transport Management.
• Experience with multi-site operations.
• Knowledge of waste management industry practices and regulations.

**Must be able to provide documentation to confirm your eligibility to work in the UK**

What We Offer

• Competitive salary and benefits package
• Supportive team environment
• Annual Discretionary bonus scheme, subject to the achievement of agreed KPI’s for a respective year
• Opportunities for personal growth and development
• Eligible for Company Sick pay and DIS benefit after one years’ continuous service
• Eligible for Private Healthcare Scheme and Cash health benefit (upon successful completion of probation)
• 33 days annual leave including Bank holidays
• Company pension scheme

How do you apply?

If you are interested in applying, please complete the Company Application form (available to download from our Company website or alternatively contact HR@riverridge.co.uk and we will post out an application form to you)

Please return your completed application form via EMAIL to Recruitment@riverridge.co.uk or by POST to Recruitment, RiverRidge, 62-66 Duncrue Street, Belfast, BT3 9AR

no later than 5.00pm on Friday 14^th November 2025

In the event of a large number of applications we reserve the right to enhance our selection criteria at the short-listing stage.

We are an Equal Opportunities Employer